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Location:

The counseling center is located in Hicks Hall (campus map #12). If you enter from the center quad of campus, go through the front door and to the right. Go up one set of stairs and turn right past the game room and health center. We are on the left side of the hallway. The waiting room is to your right.

To make an appointment:

Please visit the counseling center in Hicks to complete intake forms on one of the iPads in the lobby. When you have completed the intake forms, a counselor will receive your intake information electronically and contact you by email within 48 hours to arrange and initial appointment.

Emergencies:

A counselor is available 24/7. If you are in crisis, the counseling center has a walk-in crisis hour M-F at 2 P.M. Please ring the bell on the credenza near the front door of the center and a counselor will come to greet you.

If you experiencing a crisis at any other time during business hours, please go to the health center next door and let the front office staff know that you need to speak to a counselor right away. They will contact a counselor.

If you are experiencing a crisis outside of office hours, please call campus safety at 269.337.7321 or contact your Resident Assistant and let them know that you need to speak to the on-call counselor.

Confidentiality:

The fact that you are seeing us and the content of our session is confidential information. We do not give this information out—even to faculty members, parents, or RAs—unless you give us your consent. Typically, that consent involves filling out a short written form that indicates with whom we may communicate and about what. There is an exception to this policy of strict confidentiality. It involves those situations where we believe that you are unable to continue functioning, are a threat to yourself or the safety of others, or inform of us others in potential danger (e.g., current abuse of children or vulnerable adults). In those cases, we are ethically and legally bound as psychologists and counselors to inform persons who can help reduce the risks of harm. Most often, those people are family members and/or the residence hall staff. The Dean of Students is also informed of these very serious situations.

Sometimes our student interns will tape-record sessions for their learning process. This is always done with permission from the client first. All session tapes are kept in a confidential file in the Counseling Center which is only available to the Counseling Center staff. These recordings are destroyed at the end of each academic year.