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Location:

The counseling center is located in Hicks Hall (campus map #12). If you enter from the center quad of campus, go through the front door and to the right. Go up one set of stairs and turn right past the game room and health center. We are on the left side of the hallway. The waiting room is to your right.

To make an appointment:

To start individual counseling, complete the intake form at counselingsignup.kzoo.edu using your K College username and password or on the iPads in the Counseling Center lobby. You have the option to schedule your first appointment after completing the forms, otherwise a clinician will email you within 48 business hours to set up an initial appointment.

The Counseling Center has partnered with Uwill to provide students with immediate access to video, phone, and chat sessions with a licensed mental health professional. This option allows for greater flexibility in scheduling and expands the provider options available. Students receive up to 8 telehealth sessions per academic year at no additional cost. These telehealth sessions are available during nights, weekends, and college breaks and can be accessed while studying abroad. To access telehealth counseling through Uwill, please create a profile using your K College email address at app.uwill.com

If you are unable to complete the intake form, email us at counseling.center@kzoo.edu.

Emergency Services:

If a student is experiencing a mental health crisis, help is available 24/7/365.

Call our Crisis Support Line at 833.646.1526

There are a number of other crisis phone and text lines that offer crisis intervention to students experiencing mental health issues and emergencies.

• 988 Suicide & Crisis Hotline
• Gryphon Place Help Line: Dial 2-1-1 or 269.381.HELP (4357)
• National Suicide Prevention Lifeline: 1.800.273.8255
• National Sexual Assault Hotline: 1.800.656.4673
• Steve Fund Crisis Text Line: Text STEVE to 741741

Confidentiality:

The fact that you are seeing us and the content of our session is confidential information. We do not give this information out—even to faculty members, coaches, parents, or RAs—unless you give us your consent. Typically, that consent involves filling out a short, written form that indicates with whom we may communicate and about what. There is an exception to this policy of strict confidentiality. It involves those situations where we believe that you are unable to continue functioning, are a threat to yourself or the safety of others or inform of us others in potential danger (e.g., current abuse of children or vulnerable adults). In those cases, we are ethically and legally bound as psychologists and counselors to inform persons who can help reduce the risks of harm. Most often, those people are family members and/or the residence hall staff. The Dean of Students is also informed of these very serious situations.

Sometimes our student interns will tape-record sessions for their learning process. This is always done with permission from the client first. All session tapes are kept in a confidential file in the Counseling Center which is only available to the Counseling Center staff. These recordings are destroyed at the end of each academic year.